Terms of Service

  • Welcome to the Seren Labs ("Us" or "Our" or "We") Website – and thank You for visiting. We hope You enjoy the experience!

    These Terms of Use (“Terms”) are a legal contract between You and Us (collectively, "Everyone") and govern Your use of all the text, data, information, software, graphics, photographs and more (all of which We refer to as “Materials”) that We and Our affiliates may make available to You, as well as any services (“Services”) We may provide through any of Our websites (all of which are referred to in these Terms as this “Website”).

    READ THESE TERMS CAREFULLY BEFORE BROWSING THIS WEBSITE. USING THIS WEBSITE INDICATES THAT YOU HAVE BOTH READ AND ACCEPT THESE TERMS. YOU CANNOT USE THIS WEBSITE IF YOU DO NOT ACCEPT THESE TERMS.

    CHANGES.

    We may alter the Materials and Services We offer You and/or choose to modify, suspend or discontinue this Website at any time and without notifying You. We may also change, update, add or remove provisions (collectively, “modifications”) of these Terms from time to time. Because Everyone benefits from clarity, We promise to inform You of any modifications to these Terms by posting them on this Website and, if You have registered with Us, by describing the modifications to these Terms in an email that We will send to the address that You provided during registration. To be sure We properly reach Your email inbox, We just ask that You let Us know if Your preferred email address changes at any time after Your registration.

    If You object to any such modifications, Your sole recourse shall be to cease using this Website. Continued use of this Website following notice of any such modifications indicates You acknowledge and agree to be bound by the modifications. Also, please know that these Terms may be superseded by expressly-designated legal notices or terms located on particular pages of this Website. These expressly-designated legal notices or terms are incorporated into these Terms and supersede the provision(s) of these Terms that are designated as being superseded.

    GENERAL USE.

    By using this Website, You promise that You are at least 18 years of age.

    We invite You to use this Website for individual, consumer purposes ("Permitted Purposes") – enjoy!

    In these Terms We are granting You a limited, personal, non-exclusive and non-transferable license to use and to display the Materials; Your right to use the Materials is conditioned on Your compliance with these Terms. You have no other rights in this Website or any Materials and You may not modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, enhance or in any way exploit any of this Website or Materials in any manner. If You make copies of any of this Website while engaging in Permitted Purposes then We ask that You be sure to keep on the copies all of Our copyright and other proprietary notices as they appear on this Website.

    Unfortunately, if You breach any of these Terms the above license will terminate automatically and You must immediately destroy any downloaded or printed Materials (and any copies thereof).

    USING THIS WEBSITE AND THE WEBSITE’S SERVICES.

    We appreciate You visiting this Website and allow You to do just that – stop by and leisurely check it out without even registering with Us!

    However, in order to access certain password-restricted areas of this Website and to use certain Services and Materials offered on and through this Website, You must successfully register an account with Us.

    SUBSCRIPTIONS.

    To create an account to access certain Services and Materials, please contact sales@serenlabs.io to speak to a customer representative about starting a subscription.

    ACCOUNT INFORMATION.

    You are responsible for complying with these Terms when You access this Website, whether directly or through any account that You may setup through or on this Website. Because it is Your account, it is Your job to obtain and maintain all equipment and services needed for access to and use of This Website as well as paying related charges. It is also Your responsibility to maintain the confidentiality of Your password(s), including any password of a third-party site that We may allow You to use to access this Website. Should You believe Your password or security for This Website has been breached in any way, You must immediately notify Us.

    PAYMENTS.

    You agree to pay all applicable fees related to Your use of this Website and Our Services. We may use a third-party payment processor to bill You, and your payments may be subject to additional terms and conditions of the third-party payment processor. We may suspend or terminate Your account and/or access to Our Services and this Website if Your payment is late and/or Your offered payment method (e.g., credit card or PayPal account) cannot be processed. By providing a payment method, You expressly authorize Us to charge the applicable fees on said payment method as well as taxes and other charges incurred thereto at regular intervals, all of which depend on Your particular membership and utilized services.

    We understand that You might cancel Your subscription, but refunds will not be provided and You will be responsible for paying any balance due on the account. You agree that We may charge any unpaid fees to Your provided payment method and/or send You a bill for such unpaid fees.

    PRIVACY POLICY.

    We respect the information that You provide to Us, and want to be sure You fully understand exactly how We use that information. So, please review Our Privacy Policy (“Privacy Policy”) which explains everything.

    LINKS TO THIRD-PARTY SITES.

    We think links are convenient, and We sometimes provide links on this Website to third-party websites. If You use these links, You will leave this Website. We are not obligated to review any third-party websites that You link to from this Website, We do not control any of the third-party websites, and We are not responsible for any of the third-party websites (or the products, services, or content available through any of them). Thus, We do not endorse or make any representations about such third-party websites, any information, software, products, services, or materials found there or any results that may be obtained from using them. If You decide to access any of the third-party websites linked to from this Website, You do this entirely at Your own risk and You must follow the privacy policies and terms and conditions for those third-party websites.

    UNAUTHORIZED ACTIVITIES.

    To be clear, We authorize Your use of this Website only for Permitted Purposes. Any other use of this Website beyond the Permitted Purposes is prohibited and, therefore, constitutes unauthorized use of this Website. This is because as between You and Us, all rights in this Website remain Our property.

    Unauthorized use of this Website may result in violation of various United States and international copyright laws. Because We prefer keeping this relationship drama-free, We want to give You examples of things to avoid. So, unless You have written permission from Us stating otherwise, You are not authorized to use this Website in any of the following ways (these are examples only and the list below is not a complete list of everything that You are not permitted to do):

    For any public or commercial purpose which includes use of this Website on another site or through a networked computer environment;

    In a manner that modifies, publicly displays, publicly performs, reproduces or distributes any of this Website;

    In a manner that violates any local, state, national, foreign, or international statute, regulation, rule, order, treaty, or other law;

    To stalk, harass, or harm another individual;

    To impersonate any person or entity or otherwise misrepresent Your affiliation with a person or entity;

    To interfere with or disrupt this Website or servers or networks connected to this Website;

    To use any data mining, scrapers, robots, spiders, or similar data gathering or extraction methods, algorithms, devices, or programs to reproduce the Materials ; or

    Attempt to gain unauthorized access to any portion of this Website or any other accounts, computer systems, or networks connected to this Website, whether through hacking, probing, scanning, password mining, or any other means.

    You agree to hire attorneys to defend Us if You violate these Terms and that violation results in a problem for Us. You also agree to pay any damages that We may end up having to pay as a result of Your violation. You alone are responsible for any violation of these Terms by You. We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by You and, in such case, You agree to cooperate with Our defense of such claim.

    PROPRIETARY RIGHTS.

    "serenlabs.io" is a trademark that belongs to Us. Other trademarks, names and logos on this Website are the property of their respective owners.

    Unless otherwise specified in these Terms, all Materials, including the arrangement of them on this Website are Our sole property. All rights not expressly granted herein are reserved. Except as otherwise required or limited by applicable law, any reproduction, distribution, modification, retransmission, or publication of any copyrighted material is strictly prohibited without the express written consent of the copyright owner or license.

    DISCLAIMER OF WARRANTIES.

    THIS WEBSITE IS PROVIDED "AS IS" AND "WITH ALL FAULTS" AND THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THIS WEBSITE IS WITH YOU.

    WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND (EXPRESS, IMPLIED OR STATUTORY) WITH RESPECT TO THIS WEBSITE, WHICH INCLUDES BUT IS NOT LIMITED TO, ANY IMPLIED OR STATUTORY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR USE OR PURPOSE, TITLE, AND NON-INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS.

    THIS MEANS THAT WE DO NOT PROMISE YOU THAT THE WEBSITE IS FREE OF PROBLEMS. Without limiting the generality of the foregoing, We make no warranty that this Website will meet Your requirements or that this Website will be uninterrupted, timely, secure, or error free or that defects in this Website will be corrected. We make no warranty as to the results that may be obtained from the use of this Website or as to the accuracy or reliability of any information obtained through this Website. No advice or information, whether oral or written, obtained by You through this Website or from Us or Our subsidiaries/other affiliated companies shall create any warranty. We disclaim all equitable indemnities.

    LIMITATION OF LIABILITY.

    WE SHALL NOT BE LIABLE TO YOU FOR ANY DAMAGES RESULTING FROM YOUR DISPLAYING, COPYING, OR DOWNLOADING ANY MATERIALS TO OR FROM THIS WEBSITE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WE BE LIABLE TO YOU FOR ANY INDIRECT, EXTRAORDINARY, EXEMPLARY, PUNITIVE, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING LOSS OF DATA, REVENUE, PROFITS, USE OR OTHER ECONOMIC ADVANTAGE) HOWEVER ARISING, EVEN IF WE KNOW THERE IS A POSSIBILITY OF SUCH DAMAGE. IN NO EVENT WILL COMPANY’S LIABILITY EXCEED $100.

    LOCAL LAWS; EXPORT CONTROL.

    We control and operate this Website from Our headquarters in the United States of America and the entirety of this Website may not be appropriate or available for use in other locations. If You use this Website outside the United States of America, You are solely responsible for following applicable local laws.

    FEEDBACK.

    Any submissions by You to Us (e.g., comments, questions, suggestions, materials – collectively, “Feedback”) through any communication whatsoever (e.g., call, fax, email) will be treated as both non-confidential and non-proprietary. Except as prohibited by applicable law, you hereby assign all right, title, and interest in, and We are free to use, without any attribution or compensation to You, any ideas, know-how, concepts, techniques, or other intellectual property and proprietary rights contained in the Feedback, whether or not patentable, for any purpose whatsoever, including but not limited to, developing, manufacturing, having manufactured, licensing, marketing, and selling, directly or indirectly, products and services using such Feedback. Where the foregoing assignment is prohibited by law, you hereby grant Us an exclusive, transferable, worldwide, royalty-free, fully paid up license (including the right to sublicense) to use and exploit all Feedback as We may determine in our sole discretion. Notwithstanding the foregoing, you understand and agree that We are not obligated to use, display, reproduce, or distribute any such ideas, know-how, concepts, or techniques contained in the Feedback, and You have no right to compel such use, display, reproduction, or distribution.

    LANGUAGE.

    The Parties hereto have expressly required that these Terms and all documents and notices relating thereto be drafted in the English language.

    GENERAL.

    We think direct communication resolves most issues – if We feel that You are not complying with these Terms, We will tell You. We will even provide You with recommended necessary corrective action(s) because We value this relationship.

    However, certain violations of these Terms, as determined by Us, may require immediate termination of Your access to this Website without prior notice to You. The Federal Arbitration Act, Texas state law and applicable U.S. federal law, without regard to the choice or conflicts of law provisions, will govern these Terms. Foreign laws do not apply. Except for disputes subject to arbitration as described above, any disputes relating to these Terms or this Website will be heard in the courts located in Travis County, Texas. If any of these Terms are deemed inconsistent with applicable law, then such term(s) shall be interpreted to reflect the intentions of the parties, and no other terms will be modified. By choosing not to enforced any of these Terms, We are not waiving Our rights. These Terms are the entire agreement between You and Us and, therefore, supersede all prior or contemporaneous negotiations, discussions or agreements between Everyone about this Website. The proprietary rights, disclaimer of warranties, representations made by You, indemnities, limitations of liability and general provisions shall survive any termination of these Terms.

    CONTACT US.

    If You have any questions about these Terms or otherwise need to contact Us for any reason, You can reach Us at support@serenlabs.io or 512-763-7902.

Privacy Policy

  • INTRODUCTION

    This Seren Labs privacy policy ("Privacy Policy") provides information on the data processing practices of Seren Labs, LLC (“Seren Labs,” “us,” “we” and “our”). Seren Labs respects your privacy, and we are committed to transparency around our data collection practices and meeting our data protection obligations. This Privacy Policy describes the types of personal data we collect, how we collect, use, disclose, protect and store (together referred to as “process”) personal data.

    To the extent we process your personal data, this Privacy Policy also describes the rights and choices you may have with respect to such personal data and how you can contact us about our data processing and privacy practices. Our practices may vary among the countries in which we operate, to reflect local practices and legal requirements.

    This Privacy Policy applies to all individuals whose personal data is obtained from publicly available sources which we scan in relation to our products and associated services, as well as to visitors of our website, https://www.serenlabs.io/ (the “Website”). We encourage you to read this Privacy Policy carefully, prior to using the Website and where you believe we have obtained your personal data from a public source.

    This Privacy Policy provides you with information about:

    • Personal Data We Collect and the Data Sources

    • How We Use Personal Data and the Applicable Legal Bases

    • How We Share Personal Data

    • How We Protect and Store Personal Data

    • Privacy Rights for EU and UK Residents

    • Use By Children

    • Changes to this Privacy Policy

    • How to Contact Us

    1. PERSONAL DATA WE COLLECT AND THE DATA SOURCES

    We collect information that identifies, describes, or is reasonably capable of being associated with you ("Personal Data”) from publicly available sources, directly from you and automatically through our websites, in the following ways:

    We use manual research methods and deploy online technologies that scan publicly available sources on the internet to identify people, companies and breakthrough ideas that can help in advancing scientific progress in climate technology. The publicly available sources we scan may include community affiliations, conference appearances, and publications, amongst others. When our research indicates that you are an expert in a specific climate field or domain, we will collect very limited Personal Data about you, such as your name, job title, job history, your area of expertise, affiliations with organizations and other experts, articles, and publications you have written or contributed to (“Expert Data”).

    Please note that we do not collect or process your contact details as we do not consider this relevant to the services we provide, and we will not contact you using the Expert Data that we obtain from publicly available sources.

    If you contact us through our Website, by email, by telephone, or otherwise communicate with us and with members of our team, we collect and maintain a record of your contact details, communications, and our responses (“Communications Data”).

    2. HOW WE USE PERSONAL DATA AND THE APPLICABLE LEGAL BASIS

    We use the Personal Data collected as described in Section 1 of this Privacy Policy for the following purposes:

    Providing our products to customers and operating our services. At Seren Labs, our aim is to accelerate progress against climate change by helping funders to discover the people, organizations, and communities that are working on novel technical solutions. We built the Seren Labs Climate Graph in order to share data about promising founders, technologies, and organizations with firms that fund technical innovations related to climate ("Customers"). By doing this, we aim to facilitate engagement between domain experts and our Customers, who may also provide funding to climate-related ventures. We will only share limited information with our Customers who will engage directly with the experts.

    We process data for this purpose on the basis of our legitimate interest in providing our services, and the legitimate interests of our Customers in supporting experts in the climate domain and funding climate projects.

    To ensure that it is appropriate for us to rely on legitimate interests, we have balanced our interests and those of our Customers against your interests and fundamental rights and have taken additional steps to achieve the right balance, including only processing minimal information in a reasonable manner and making this Privacy Policy easily accessible, among other safeguards as described in this Privacy Policy.

    Providing Support and Operating our Website. We process Communications Data to provide and operate our Website and services, respond to questions, provide troubleshooting and technical support, and for similar service and support purposes. We process your Personal Data for this purpose when we have a contractual relationship (e.g., because you have agreed to our Terms of Service) or a legitimate interest (to support the proper functioning of our services) in doing so.

    Security and Protection of Rights. Some Personal Data will be processed to protect our services and our business operations, to authenticate use, monitor, detect misuse, potential fraudulent use and otherwise maintain the security of our Website and services. In some cases, where we believe necessary, we may use Personal Data to investigate, prevent or take action regarding illegal activities, situations involving potential threats to the safety or legal rights of any person or third party, or violations of our Terms of Service. We have a legitimate interest in securing our assets and protecting our rights.

    Compliance and Legal Process. We will process some Personal Data to comply with the law and our legal obligations and respond to legal process and related to legal proceedings. In this regard, we will process your Personal Data to comply with our legal obligations, and in our legitimate interest.

    Business Transfers. Some Personal Data will be processed to consider and implement mergers, acquisitions, reorganizations, and other business transactions. Any such processing of your Personal Data will be in our legitimate interest.

    Analytics and Improvement. We process Communications Data to better understand how users access and use the Website and our services, optimize user engagement, customize and enhance user experience. In this regard, we have a legitimate interest in understanding how our Website and services work and ensuring the necessary improvements.

    3. HOW WE SHARE PERSONAL DATA

    We may disclose Personal Data for the purposes described in this Privacy Policy to the following parties:

    Customers. We will disclose Personal Data to our customers who are interested in working with you, funding your work, or understanding general industry dynamics and trends.

    Service Providers. We may disclose Personal Data we collect to our service providers, processors, and vendors who perform functions on our behalf to allow us to provide the services.

    Business Partners. We may disclose Personal Data in relation to business transfers, when implementing mergers, acquisitions, reorganization, dissolution or other sale or asset transfers.

    Government or Regulatory Bodies. We may also disclose Personal Data to regulators, government entities, and law enforcement when required by law for the defense of our rights and in the event of any investigations, proceedings, or claims.

    Seren Labs is a company registered in the United States, with global Customers. We may transfer your Personal Data to other countries which may not have the same privacy laws as the country in which you reside. We will take the necessary steps to ensure that international transfers Personal Data meet the requirements under applicable data protection laws including by providing sufficient safeguards for such transfers.

    4. HOW WE PROTECT AND STORE PERSONAL DATA

    Security

    Although we take measures to secure the Personal Data we collect and reduce the risk of unwanted disclosure, we cannot guarantee that the information will not be exposed. As the security of information depends in part on the security of the computer you use to communicate with us and the security you use to protect your user IDs and passwords, please take appropriate measures to protect this information.

    Retention of Your Personal Data

    We store your Personal Data for as long as is necessary for the purposes for which it was collected, as explained in this Privacy Policy. In some circumstances we may store your Personal Data for longer periods of time, including where we are permitted or required to do so in accordance with legal, regulatory, tax or accounting requirements, in the event of any legal complaints, or if we reasonably believe there is a prospect of litigation relating to your Personal Data or dealings.

    5. PRIVACY RIGHTS FOR EU AND UK RESIDENTS

    Where provided under applicable law (e.g., within the European Union and United Kingdom), you may have the right:

    To confirm with us whether your Personal Data is processed, and if it is, to request access to the Personal Data processed, the purpose of the processing, and the recipients or categories of recipients of your Personal Data.

    To rectify inaccurate or incomplete Personal Data concerning you.

    In certain circumstances, to ask us to erase Personal Data concerning you.

    To request that we restrict the processing of your Personal Data in certain circumstances.

    To object to the processing of your Personal Data, where we are relying on a legitimate interest for such processing.

    To receive your Personal Data in a structured, commonly used, and machine-readable format or ask that we transfer the Personal Data, to another organization. This right only applies if our lawful basis for such processing is your consent or a contract, we have entered into with you.

    To withdraw your consent at any time, where we are relying on consent to process your Personal Data. This will not affect the lawfulness of any processing carried out before you withdraw your consent.

    Please note that these rights are not absolute and may therefore be subject to applicable exceptions, such as the interest of other individuals, in order to preserve that information for anticipated litigation or demands from a regulator.

    If you wish to exercise any of these rights, please contact us at legal@serenlabs.io.

    You may have the right to lodge a complaint with a data protection authority, subject to applicable law (as is the case in the European Union and the UK). You can find information on the relevant EU data protection authorities here and the UK Information Commissioner’s Office here.

    6. USE BY CHILDREN

    Children are prohibited from using our services. In the event that we become aware that we have obtained the Personal Data of a child, we will discard such information. If you have any reason to believe that we may be processing Personal Data of a child please contact us at legal@serenlabs.io.

    7. CHANGES TO THIS PRIVACY POLICY

    This Privacy Policy is current as of the last updated date set forth above. We may change this Privacy Policy from time to time, so please be sure to check back periodically. We will post any updates to Privacy Policy on the Website.

    8. HOW TO CONTACT US

    If you have any questions about this Privacy Policy or how we process Personal Data, please contact us at: legal@serenlabs.io or by calling +1 512-763-7902.